Our Process Explained

Complete a pre-move survey at Britannia Ryans

Step 1: pre-move survey

Our fully trained and experienced surveyor will visit you at your residence to conduct a pre-move survey and discuss any requirements you may have. You may for example require specialist packing boxes and materials or self-storage solutions. You will then receive your quotation via email or post within two working days.

If you would like to book a pre-move survey today, please use the QuickQuote form to the right of this page, email us or call us on 0208 803 5151.

Step 2: booking

To accept the quotation and book a date, we require a signed acceptance form to be sent back to us, confirming that you have understood our terms and conditions. If you are unsure of your exact completion date, we can make provisional bookings for you.

Front room of house with packed Britannia Ryans packing boxes

Step 3: confirmation

A few days before your removal is due to commence, we will confirm all the agreed arrangements and discuss any last minute changes you might have.

Step 4: packing (optional service)

If required, our packers and movers will provide you with a complete packing service, one day in advance of the removal date.

Step 5: moving day

Empty front room with a stack of fragile moving boxes

On the moving day, our expert removals team will arrive to carry out the removal. The foreman will introduce himself and the rest of the team, and will be your main point of contact for any queries or questions you may have during the day.

Step 6: delivery

Delivery of your belongings will then take place within the time frame that we have agreed, prior to starting your move.

International removals: 

It is unfortunately not possible for us to provide you with a 100% accurate delivery date for international removals, but we can give you an estimate which will be discussed with you before your move.

Prior to the arrival of your items in the destination country, our reliable overseas agents will contact you and will prepare any relevant paperwork for customs clearance. Our usual ‘door to door’ service ensures our long distance movers will deliver your items directly to your new home and unpack them as you so require.

Depending on the amount of goods that we are transporting, our movers and packers could potentially be with you for up to a maximum of four days - packing, export wrapping and taking an inventory of all your goods for export.

All of our overseas work requires specialist packing skills and materials, and this export packing takes a lot longer to complete than our domestic service, but we are a long distance moving company that has learnt over many years of experience that preparation is key when it comes to international removals. Our supervisor will be your main point of contact over these days, should any issues arise.

Moving ahead…

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